GPFI Financial Consumer protection and Financial Literacy Subgroup: 2018 Work Plan

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Objective of the subgroup

The objective of the FCPFL Subgroup for the next five years is to build the capacity of developing and emerging economies to implement audience-appropriate, evidence-based financial consumer protection and financial literacy programs. Additionally, the Subgroup will identify best practices, emanating from the public, private, and NGO sectors, in financial consumer protection and education policies that support the safe use of digital financial products and services. The Subgroup will continue to encourage and support efforts to improve financial education delivery, increase financial literacy, and promote effective consumer protection measures for the poor, with emphasis on vulnerable groups, including women, youth, migrants, the elderly, people living in rural and remote areas, and forcibly displaced persons.