The digitalisation of financial products and services, and the consequent need to strengthen digital financial literacy has become an important component of the global policy-making agenda. This guidance aims to identify and promote effective initiatives that enhance digital and financial literacy in light of the unique characteristics, advantages, and risks of digital financial services and channels.
The G20 Financial Inclusion Indicators assess the state of financial inclusion and digital financial services, nationally and globally. The data, which measures accessibility, use, and quality of financial services, can be used by countries to support their financial inclusion goals.