The Subgroup focuses on two action areas under the 2017 FIAP: (1) Improve the capacity of public authorities and other relevant stakeholders to develop, implement, and rigorously evaluate financial literacy and consumer protection initiatives and policies; (2) Promote consumer protection and financial education effective practices for financial products and services, including existing and emerging technologies, with emphasis on underserved and vulnerable groups.
The G20 Financial Inclusion Indicators assess the state of financial inclusion and digital financial services, nationally and globally. The data, which measures accessibility, use, and quality of financial services, can be used by countries to support their financial inclusion goals.