International Seminar on Digital Financial Inclusion (2 February 2022)

03/24/2022 - 5:48pm

The Indonesia G20 Presidency held an International Seminar on Digital Financial Inclusion on 2 February 2022, back to back with the First Plenary Meeting. The objective of the seminar was to showcase policy and program to expand the use of digital financial services in supporting economic and financial inclusion. The seminar also shared best practices of the use of affordable and responsible digital financial services from policy makers, regulators, industries, and other relevant stakeholders to boost financial inclusion.

The seminar was introduced with the remarks from GPFI Co-Chairs (Magda Bianco and Anna Zelentsova) and Deputy Governor of Bank Indonesia (Doni P. Joewono).


Speakers from Indonesia Financial Services Authority, as regulator, and international organizations, including the World Bank and Better Than Cash Alliance, attended the seminar along with industry players, namely GoTo from Indonesia and Avanti Finance from India. Speakers took the opportunity to explain how technological advances, the digitalization of financial products and services, and online business activities can support MSMEs to maintain income and business continuity during the Covid-19 pandemic.

Fruitful discussions at the Seminar brought together views from regulators and the industry on issues and constraints that have arisen in the context of accelerating digital financial inclusion towards greater economic inclusion. The Seminar also discussed the importance of maintaining a balance between nurturing innovation in digital financial services to increase financial inclusion and managing the risks that may arise. The balance between innovation and risk mitigation is coherent with two of the 10 principles outlined in the G20 High-Level Principles for Digital Financial Inclusion, launched in 2016.




Click here to view the Agenda.


The video of international seminar can be viewed at:

International Seminar on Digital Financial Inclusion - YouTube


The materials of international seminar can be downloaded at: