The Bank of the Republic of Burundi (BRB) realized that they couldn’t develop effective financial inclusion policies without reliable data on access, usage and quality of financial services in the country. To this end and with support from AFI, they undertook a national demand-side survey to diagnose the state of financial inclusion. The study describes the multi-stakeholder approach, involving both the public and private sector and gives a summary of the findings. The findings enabled policy makers to identify barriers and areas of focus for financial inclusion, leading to the development a national strategy. The data also enabled policymakers to set national financial inclusion targets.